Running sysprep without files can be hard ;) Vmware has a kb about this which is very handy. All the information is in one place. See link at the bodem.
Description:
Symptoms
When attempting to customize the deployment of a virtual machine the radio buttons are disabled (greyed out).
When a virtual machine (VM) is deployed from a Template, you find that the SID is always the same, despite the fact thatyou chose the option to generate a new SID during Template deployment and guest operating system customization.
When attempting to create a new virtual machine from a Template in ESX v3.5 you receive the following error message:
Warning: Windows customization resources were not found on this server
Message in the guestcust.log:
deploy doesn't contain known sysprep files
Link to Knowledge base
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